Service 

Always at your support

KLAUS Multiparking Cyprus as the exclusive sales partner of KLAUS Multiparking GmbH in the Cyprus market, is dedicated to provide specialised maintenance services to all of its customers.

Klaus Multiparking GmbH systems are globally acknowledged for their premium quality, longevity, performance and safety. The products are certified with International quality standards that together with the DIN EN14010 (safety of Machinery – Safety and EMC requirements for design, manufacturing, erection and commissioning stages) as well as the Directive 2006/42/EC (Machinery directive) assure an excellent performance of the systems.

With factory approved service and maintenance programs, the parking systems are operating in perfect condition around the world for more than 50 years.

KLAUS Multiparking (Cyprus) Ltd offers a range of maintenance service schemes that fulfil all customers’ needs and expectations.

WARRANTY

Klaus Multiparking GmbH provides 2 years warranty for all of its products. The warranty is active as long as the systems are fully installed, tested and commissioned according to the manufacturer instructions and standards.

KLAUS Multiparking (Cyprus) Ltd will repair/replace, at its option, the product or any part of the product which identifies to be defective. Warranty period is active from the agreed commissioning date and as long as the systems are under a maintenance contract.

Terms and conditions apply. 

Maintenance

Planned Maintenance Services according to the manufacturer 'Maintenance Instructions/Manual'

Conducted during normal Working hours (Monday to Friday between 08:00 - 17:00)

Includes the following expenses (Travel expenses, Work time, Consumables)

Materials / parts are not included

Terms and conditions apply

Repair

​Unplanned Repair Services due to a failure / problem of the system ONLY

Conducted during normal Working hours (Monday to Friday between 08:00 - 17:00)

Includes the following expenses (Travel expenses, Work time)

Materials / parts are not included

Terms and conditions apply

Cleaning

Planned Cleaning Services according to the manufacturer 'Cleaning Instructions/Manual'

Conducted during normal Working hours (Monday to Friday between 08:00 - 17:00)

Includes the following expenses (Travel expenses, Work time, Consumables)

Terms and conditions apply

User Training / Parking Space Allocation 

Planned User Training Services

Planned Parking Space Allocation Services

Conducted during normal Working hours (Monday to Friday between 08:00 - 17:00)

Includes the following expenses (Travel expenses, Work time)

Terms and conditions apply

Options

Extended Working days/hours

Terms and conditions apply

24h Emergency service line

Terms and conditions apply

Extended warranty period (by the manufacturer)

The period of the warranty will be extended

A maintenance system service agreement must be active

Terms and conditions apply